Welcome to Swimline Shop (“we,” “our,” or “us”). We specialize in providing premium pool supplies to pool owners worldwide, from above-ground equipment to water balancers and chemical solutions. Your privacy is important to us, and we are committed to protecting your personal information while delivering exceptional service.

1. Information We Collect

To provide our pool maintenance products and services, we may collect:

Personal Information:

  • Contact details (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through our PCI-compliant systems)
  • Account credentials (for registered users)

Technical Information:

  • IP address and browser type
  • Device information
  • Website usage data through cookies

Order Information:

  • Purchase history (including pool chemicals, filters, and accessories)
  • Product preferences

2. How We Use Your Information

We use your information to:

  • Process orders for pool supplies and deliver products worldwide (excluding some remote Asian areas)
  • Provide customer support for pool maintenance questions
  • Improve our product offerings (such as chlorine generators, beaded liners, and cleaning accessories)
  • Send relevant promotions about seasonal items like closing kits or cover accessories
  • Maintain the security of our website and payment systems
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

  • Payment processors (Visa, MasterCard, JCB, PayPal) to complete transactions
  • Shipping carriers to deliver your pool supplies
  • Service providers who assist with website operations (with strict confidentiality agreements)
  • Legal authorities when required by law

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data security is as important to us as the quality of our pool products:

  • All transactions protected with 256-bit SSL encryption
  • PCI-compliant payment processing
  • We never store full payment details on our servers
  • Secure storage of personal information with access controls
  • Regular security audits of our systems

5. Your Rights

As a valued customer, you have the right to:

  • Access and review your personal information
  • Update or correct inaccurate data
  • Request deletion of your account (subject to legal requirements)
  • Opt-out of marketing communications
  • Request information about data sharing

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like our pool water balancers help maintain perfect chemistry, cookies help optimize your website experience:

  • Essential Cookies: Required for site functionality (e.g., shopping cart)
  • Analytics Cookies: Help us understand how customers browse our pool products
  • Marketing Cookies: Show relevant ads for pool supplies (you may opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve pool owners globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our pool products are intended for adult purchasers. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy as we expand our pool product offerings or when regulations change. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For privacy-related questions, contact our team of pool enthusiasts:

Swimline Shop
24 Norman Street, Salem, US 01970
Email: [email protected]
Phone: +1 (555) 123-4567 (Mon-Fri, 9am-5pm EST)

Thank you for trusting Swimline Shop with your pool supply needs and your personal information. We’re committed to maintaining both your pool and your privacy with the highest standards of care.